American Lifetime

FAQ

Where is American Lifetime based?

We are based in the beautiful neighborhood of Dumbo, in Brooklyn, NY. Our address is 81 Prospect St. Brooklyn, NY 11201.

Does the Day Clock come with a warranty?

Yes, all our Day Clocks come with a 1 year warranty from the date of your purchase.

How fast is the shipping and delivery?

We ship all our orders within 12 hours, and we offer free standard shipping, which takes 5-7 business days to deliver, or for a small fee you can upgrade your shipping to expedited, which will take 2 business days.

Can I return the clock if I don’t like it?

Yes. Send your clock back within 30 days for a full refund—no questions asked. Just contact us at contact@american-lifetime.com and we’ll set up a return for you and refund your purchase in full when we receive the Day Clock.

What are the advantages of the American Lifetime Day Clock?

There are many reasons why we’re the most trusted brand for Day Clocks! We’re a U.S based company, and we honor our warranty. We source the highest quality components for our products; the screens for our Day Clocks are imported from Japan, which is the reason our Day Clocks are the clearest and easiest to read in the market.

What are the dimensions of the clock?

The frame is 8.5 x 6.75 inches. The screen is 6.3 x 4.8 screen, it’s an 8 inch screen, as measured diagonally (diagonal measurement is the standard measurement mode for screens).  The time is 1.5 inches high. The day is 1 inch high. The month is 0.5 inch high. The period of the day is 0.5 inch high. The AM/PM is 0.75 inches high. The Day Clock is 0.8 inches thick, and with the stand pulled out (leg) it’s 4.8 inches thick.

How long is the power cord?

The cord is 6 ft long.

How does the dimming option work?
Can this clock be seen clearly during the night time?

The clock can be read clearly in the dark as well as during the day, as it has a high definition backlit digital screen. There’s an option for auto dimming for night time (7pm-7am), this option can be turned on and off.

Does this come already set correct time/date?

The Day Clock comes preset with the correct time and date (Eastern Standard Time), changing the time is a breeze, it should take 10 seconds.

Does the screen come in any other color besides for white?

Yes, you can choose between white and yellow display.

Does the box or instructions make any mention of Dementia, Alzheimer's, etc.?

No, it does not.

Does this clock have a timer?

No, it does not have a timer.

Does the clock automatically re-set in the event of a power failure?

Yes, the Day Clock has an internal battery that allows it to automatically reset itself to the right time and date in the event of a power failure. It will retain all the information, including the alarms.

Are the time and date visible from all angles?

Yes, the time and date are visible from all angles, as the resolution of the screen is very high, so it's clear from all sides.

Can this clock sit on a desk?

Yes, it can. It has an "arm" in the back that folds out and supports the clock. You can choose to place it on a flat surface or hang it on a wall (it’s designed with a hole in the back for this purpose).

Does the clock have a chime?

Yes, the clock has a 10 second hourly chime that can be set to go on from 9am-6pm or 24 hours. You can also turn it off, of course.

Can this clock work on batteries alone?

No, all Day Clocks operate with a power adapter.

Does the Day Clock support other languages besides for English?

Yes, our Day Clock is multi language. You can choose English, French, German, Dutch, Italian, Polish, Spanish & Welsh.

I am seeing only "Now It’s Sunday Afternoon." How do I see the time and date?

Press the OK button once, without going into the menu. That will take you back to the regular user interface of the clock.

Can the alarms be turned off completely?

Yes, the alarms come set to 'OFF' by default, and you can choose to turn them on to Everyday, Monday-Friday, Weekends.

How long do the alarms last? Do they go turn off automatically?

The alarms ring for 1 minute and then turn off, or they can manually be turned off by pressing any button on the Day Clock.

What are the options for the alarm messages?

The newest version of the Day Clock by American Lifetime has 5 alarms with the following messages:

1) Take your medication - 2) Take your morning medication - 3) Take your afternoon medication - 4) Take your evening medication - 5) Take your night medication - 6) No message, just the alarm.

Does the colon between the hours and minutes blink?

No, it does not.

Does the clock make any noise (tick, etc.)?

No, it is completely silent.

Does the Day Clock work with 220v (overseas), or only with 110v (U.S)?

Our Day Clock is 110v and 220v.

Does the Day Clock support 24 hour mode (Military Time)?

Yes, it comes with that option.

Can I set the clock to show dd/mm/yyyy (31 December 2017) as opposed to mm/dd/yyyy (December 31, 2017)?

Yes, it comes with that option.

Can I use the USB port?

The USB is not for consumer use, it is for service upgrading only.

 

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